As per a 2017 survey by BrightLocal, 92% of people consider reading online product reviews to understand the quality of a business. Reviews allow you to learn more details about the products and the customer's previous experience with the product. From marketers to doctors, customer reviews can impact every type of business. It is like social proof for all potential customers. If you want to in...

Are your customers happy? Businesses are working immensely to get an answer to this question. They leave not a single chance to please the customers with better products and services. But that's just one side of the scene. What do the customers who are availing of the services and using the products have to say? What are their feedbacks upon using your product/service? These are the questions tha...

Checking customer reviews before buying anything online have become quite a popular trend. It helps the customers decide whether to buy the specific item or services or not. But with time, customers have become smarter and wiser. They can easily understand which reviews are genuine and which are not. Customers will have trust issues with an online writing agency with only positive reviews. ...

Every business, especially those that operate across digital platforms, must aim to retain and expand its existing customer base in a constructively rewarding manner. Unless you have enough people to support and talk about your business on a positive note, you will not be able to take your trade to the next level of success and recognition. So, the mantra is to keep expanding your base and grow yo...